Responsible Gaming
Gambling Should Be Entertainment, Not Income
We believe that gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or the theatre. It should never be considered as a way to earn money or solve financial problems.
When you gamble, you should only ever bet money that you can afford to lose. Please gamble responsibly and within your means.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and all operators should verify your age before allowing you to open an account.
If you are under 18, please do not attempt to gamble. If you have concerns about a young person's gambling, please contact the support organizations listed below.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Spending more money on gambling than you can afford to lose
- Gambling for longer periods than intended
- Chasing losses by gambling more to recover money lost
- Hiding your gambling from friends, family, or partners
- Gambling to escape from problems, stress, or negative emotions
- Neglecting work, education, or family responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Lying about the amount of time or money spent gambling
- Experiencing mood swings or irritability when unable to gamble
- Feeling anxious or depressed as a result of your gambling
If you recognise these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Controls
Most reputable gambling operators provide tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive regular notifications reminding you how long you have been gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling at a specific operator
- Time-Out: Take a break from gambling for a set period
- Account Closure: Permanently close your gambling account
Take advantage of these tools to maintain control over your gambling behaviour.
Support Organizations
If you are struggling with problem gambling, help is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare – Free and confidential support for problem gambling
Website: www.gamcare.org.uk
Telephone: 0808 802 0133 (24/7, free) - GamStop – The National Self-Exclusion Scheme for Great Britain
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators - Gamblers Anonymous – Peer support and recovery programme
Telephone: 0330 094 0322 - Samaritans – Emotional support for anyone in distress
Telephone: 116 123 (24/7, free)
Website: www.samaritans.org
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
If you or someone you know is struggling with problem gambling, please do not suffer in silence. Help and support are available, and there is no shame in reaching out.
Contact one of the support organisations listed above today. They are confidential, free, and here to help you.
Remember: gambling should be fun and entertaining. If it stops being fun, it is time to seek help.